Anything done free is usually not apprecaited and in fact is viewed with contempt. I charge even those patients who have been in my practice for the last 23 years.
However the problem needs to be tackled at various levels. To begin with many dental surgeons require training in practice management and communication.
This has to be done right from college days so that the new dentist is well prepared to face the challenges of practice.
The staff also needs to be trained and taught as to how to handle such patients.
In any event the dentist must put his foot down and charge for consulatation even if it means losing a few patients. A reputation of a no nonsense dentist helps in the long run.
Regards,
Veerendra Darakh
For one to one consultations on dental practice growth and practice management please contact : todaysmedicalmarketing@gmail.com
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